(Personal Information Protection Policy)
Personal information means information concerning a user as an individual, which can identify the user based on the name, address, telephone number, e-mail address, educational institution, or other descriptions constituting such information. In addition, any information which cannot identify the user solely by itself but can easily be collated with other information and, as a result thereof, can identify the user, is also included in the scope of personal information.
Kobe will use personal information within the scope of the purposes provided in the 'Purpose of Use'. The 'Purpose of Use' is specifically defined and made clear to our customers, and is announced on our website as below, and we shall do our utmost to limit the 'Purpose of Use' according to the situation in which the information is obtained.
When handling personal information beyond the scope necessary for achieving the 'Purpose of Use', Kobe will seek customer's consent except for cases prescribed under items in Paragraph 3 of Article 16 of the Privacy Act.
Kobe will NOT provide personal information to a third party without the customer's consent, unless any of the following applies:
Kobe will not be responsible for the acquisition of personal information by a third party where any of the following applies:
Kobe will not collect, use, or provide to a third party sensitive information, including but not limited to information regarding your healthcare or case history, except for cases provided by the Privacy Act, other relevant laws, ordinances and guidelines.
The 'Purpose of Use' of specific personal information is limited under the "My Number" Act, and Kobe will not collect or use specific personal information beyond the prescribed 'Purpose of Use'. We will not provide specific personal information to a third party except in cases permitted under the "My Number" Act.
Customer requests for any notice of matters, disclosure, amendment, or suspension of use of personal information and specific personal information held by Kobe under the Privacy Act shall be directed to the "Contact Office" indicated in Clause 11 below. After confirming the customer as the requesting party, the customer is requested to complete a form designated by us. Kobe will then follow the procedures and, in principle, provide a written response in a proper, timely manner. Kobe will charge the prescribed fees for responding to a request for any disclosure.
Kobe will take rational security measures to manage personal information and specific personal information securely to prevent divulgence, loss or damage to personal information and specific personal information handled by Kobe, and will ensure the accuracy and prompt updating of personal information and specific personal information which are necessary to achieve the "Purpose of Use".
Kobe will appropriately and immediately respond to any complaint or consultation regarding the handling of personal information and specific personal information. If you have any inquiry or matter for consultation regarding the handling of personal information and specific personal information, etc. by us, please contact the office indicated below. Contact Office: Forward all inquiries to firstname.lastname@example.org or call our hotline : +81453495855